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FAQs

What sizes do your shoes come in?

Our shoes are available in a wide range of sizes to cater to all foot types. Please check our size chart on each product page for detailed measurements and guidance. If you're unsure, feel free to contact our customer support team.

Do your shoes run true to size?

Most of our shoes are designed to fit true to size. However, fit can vary by style. We recommend reviewing the size guide provided on the product page for specific measurements or customer reviews for additional insights.

How can I measure my foot to find the right size?

To measure your foot:
  1. Select our Sizing Tool
  2. Follow the instructions on your phone

Are your socks Diabetic and Lymphoedema friendly?

Yes! We’re proud to offer a selection of Diabetic and Lymphoedema friendly shoes and socks.

Can I return or exchange shoes if they don’t fit?

Absolutely! We offer hassle-free returns and exchanges within 30 days of delivery for unworn shoes. Visit our Returns page for details on how to initiate the process online.

Are your products recommended by podiatrists and physiotherapists?

Absolutely! VEOS collaborates with healthcare professionals to ensure our products meet the highest standards of foot care.

Can I use your innersoles in other shoes?

Yes! Our innersoles are designed to fit most standard shoes. Simply remove the existing insole and replace it with ours for added comfort and support.

Can I wear the diabetic socks with shoes?

Yes! Both the grip and normal diabetic socks are thin enough to be comfortably worn with most shoes.

Are there bulk purchase options for clinics or caregivers?

Yes, we offer bulk purchasing for clinics, caregivers, and facilities. Contact us directly for special rates and packages.