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Terms of service

Veos Website Terms and Conditions
Effective Date: 08/01/2025
Welcome to the Veos website (the "Website"). These Terms and Conditions govern your access to and use of this Website, including any purchases made through it. By using our Website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree, please do not use this Website.
1. General Information
  • This Website is operated by Veos Pty Ltd ("we," "us," or "our").
  • These Terms are governed by the laws of Australia and comply with relevant consumer protection laws, including the Australian Consumer Law (ACL).
  • We may update these Terms from time to time. Changes will be effective immediately upon posting on the Website. Your continued use of the Website constitutes your acceptance of the updated Terms.
2. Use of the Website
  • You must be at least 18 years old or have parental/guardian consent to use this Website.
  • You agree not to:Use the Website for any unlawful purpose. Engage in activities that disrupt or interfere with the Website's functionality. Attempt to gain unauthorized access to any part of the Website or its systems.
3. Products and Pricing
  • All prices are listed in Australian Dollars (AUD) and include GST unless otherwise specified.
  • Product availability, descriptions, and pricing are subject to change without notice.
  • We reserve the right to cancel any order for reasons such as stock unavailability, errors in product descriptions, or pricing inaccuracies.
4. Orders and Payment
  • By placing an order, you agree to provide accurate, complete, and up-to-date information.
  • Payment must be made in full at the time of purchase. Accepted payment methods are listed at checkout.
  • An order confirmation email will be sent once your order is successfully placed.
5. Delivery
  • We deliver to locations specified on our Shipping Policy page. Delivery times are estimates and may vary.
  • Risk of loss or damage to products passes to you upon delivery.
6. Returns and Refunds
  • Returns are accepted in accordance with our Returns Policy.
  • Your rights under the ACL are not affected. If a product is faulty or not as described, you are entitled to a repair, replacement, or refund as per Australian Consumer Law.
7. Intellectual Property
  • All content on this Website, including text, images, logos, and trademarks, is owned or licensed by Veos and is protected under Australian copyright law.
  • You may not reproduce, modify, or distribute any content without prior written consent.
8. Limitation of Liability
  • We make every effort to ensure the accuracy of information on our Website, but we do not warrant that it is error-free, complete, or up-to-date.
  • To the extent permitted by law, Veos is not liable for any direct, indirect, or consequential loss arising from the use of this Website or products purchased through it.
9. Third-Party Links
  • Our Website may contain links to third-party websites for your convenience. We are not responsible for the content or practices of these websites and do not endorse them.
10. Privacy
Your personal information is collected and handled in accordance with our Privacy Policy and in compliance with the Australian Privacy Act 1988.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Australia, Australia. Any disputes arising under these Terms will be subject to the exclusive jurisdiction of the courts of South Australia.
12. Contact Us
For questions about these Terms and Conditions or your use of the Website, please contact us: Email: hello@veos.com.au