Skip to content

Thank you for your order

Your order is in, and we appreciate you choosing Veos. Everything below covers what happens next. If you would rather just ask us, reply to your confirmation email and a real person in Adelaide will answer.

What happens next

STEP 1

Confirmation email

Arrives within a few minutes. If it has not shown up, check your junk or promotions folder before you worry.

STEP 2

Packed and dispatched

Orders placed before 2pm on a business day usually leave our Adelaide warehouse the next business day.

STEP 3

Tracking lands in your inbox

You will get a separate email with a tracking link the moment your parcel is scanned by the carrier.

While you wait

Get the fit right first time

Worth a two minute read before your parcel arrives.

Size chart →

Make them last

How to wash and care for your socks, slides and insoles so they keep their shape and support.

Care & washing →

Changed your mind?

30 day returns and exchanges, no fuss. Tell us within 30 days of delivery.

Return policy →

Using NDIS or a Home Care Package?

We can issue an invoice made out to your plan manager or provider. Just ask.

NDIS & Home Care →

Something not right with your order?

Email hello@veos.com.au with your order number. We reply Monday to Friday, 9am to 5pm Adelaide time, usually within one business day.

Once you have worn them, tell us how they went

Honest reviews help other people with sore, swollen or sensitive feet work out whether Veos is right for them. Give it a couple of weeks, then let us know.

Browse the range